GoSwiftGoSwift Privacy Policy
Version 1.0 · Effective October 2026
This policy explains what information GoSwift LLC (“GoSwift”) collects through goswifthq.com and our delivery service, how we use it, and the choices you have.
1. Who we are
GoSwift provides last-mile delivery for restaurants and merchants in New York City. Questions about this policy: info@goswifthq.com or (646) 455-7947.
2. What we collect
Restaurants and merchants: restaurant name and address, contact name, email, phone, POS or ordering system, referral code, terms acceptance, and setup status. Partners: name, email, phone, role, preferred referral code, payout method and payout details, and bank details if you choose bank transfer. Contact and card requests: what you send us, including restaurant names, ordering links and perks entered in the win-back card tool. Delivery orders: when a restaurant connects its system, we receive the order details needed to deliver it, such as the customer's name, delivery address, phone number, order contents and tip. Website use: your browser stores a referral code and restaurant name on your device so forms can fill in automatically; we do not use advertising cookies.
3. How we use it
To dispatch and track deliveries, provide support, bill restaurants, run the partner and merchant referral programs and pay rewards, communicate with you about the service, improve our service (for example, understanding demand by zip code), and meet legal, tax and accounting obligations.
4. Who we share it with
We share information only with providers that help us run GoSwift: delivery dispatch and courier partners (including Shipday and third-party delivery fleets), payment processing, website hosting, form processing and email delivery. We may also disclose information when required by law or to protect rights and safety, or as part of a merger or sale of the business. We do not sell personal information.
5. Restaurants' customer information
Delivery details about a restaurant's customers are processed on that restaurant's behalf, to deliver its orders. The restaurant's own privacy practices apply to its relationship with its customers.
6. How long we keep it
As long as needed to provide the service, keep business and tax records, resolve disputes and enforce our agreements, then we delete or anonymize it.
7. Security
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
8. Your choices
You can ask to access, correct or delete your information, or to stop non-essential messages, by emailing info@goswifthq.com. We will respond within a reasonable time and as required by law.
9. Children
GoSwift's services are for businesses and are not directed to children under 13.
10. Changes
We may update this policy and will post the new version here with a new version number. Material changes will be communicated to restaurants and partners.